Imperial Health Holdings Medical Group (IHHMG)

Corporate Office: 1100 E Green St, Pasadena CA 91106

Claims Mailing Address: PO Box 60075, Pasadena CA 91116

Claims Payer ID (Office Ally Electronic Submission): IHHMG

General Number: 1-626-838-5100

General Fax: 1-626-521-6028

Utilization Management Department (Outpatient): (Tel) 1-626-838-5100 ext. 1, (Fax) 1-626-283-5021

Utilization Management Department (Inpatient): (Tel) 1-626-838-5100 ext. 1, (Fax) 1-626-380-9134

Utilization Management Department (Ambulatory): (Tel) 1-626-838-5100 ext. 1, (Fax) 1-626-380-9964

Member Services Department: (Tel) 1-626-838-5100 ext. 2, (Fax) 1-626-380-9129

Claims Department: (Tel) 1-626-838-5100 ext. 3, (Fax) 1-626-380-9954

Claims Department (Recovery Unit): (Fax) 1-626-380-9973

Contracting Department: (Tel) 1-626-838-5100 ext. 4, (Fax) 1-626-380-9142

Provider Services Department: (Tel) 1-626-838-5100 ext. 5, (Fax) 1-626-380-9142

Eligibility Department: (Tel) 1-626-838-5100 ext. 6

Credentialing Department: (Fax) 1-626-380-9963

Compliance Hotline: (Fax) 1-626-283-5052, (Email) Compliance@imperialhealthholdings.com

Provider Portal Inquiry: (Email) PNO@imperialhealthholdings.com

 

Imperial Health Plan of California (IHP)

Corporate Office1100 E Green St, Pasadena CA 91106

Claims Mailing Address: PO Box 60874, Pasadena CA 91116-6874

Claims Payer ID (Office Ally Electronic Submission): IHP01 (Institutional Claims Only)

General Toll-Free Number: 1-800-708-8273

General Number: 1-626-708-0333

Utilization Management Department: (Tel) 1-800-778-9521, (Fax) 1-626-283-5023

Member Services Department: (Tel) 1-800-838-8271, (Fax) 1-626-380-9064, (Email) members@imperialhealthplan.com

Membership Enrollment: (Tel) 1-800-838-5648, (Fax) 1-626-380-9066, (Email) enrollmentunit@imperialhealthplan.com

Claims Department: (Tel) 1-800-778-9302, (Fax) 1-626-380-9076

Contracting Department: (Tel) 1-800-830-3901, (Fax) 1-626-283-5022

Provider Services Department: (Tel) 1-800-830-3901, (Fax) 1-626-283-5022

Eligibility Department: (Tel) 1-800-708-7903

Credentialing Department: (Fax) 1-626-380-9963

Appeals and Grievances Department: (Tel) 1-800-838-8271, (Fax) 1-626-380-9049, (Email) appealsgrievances@imperialhealthplan.com

Broker Support: (Fax) 1-626-380-9086

Quality Assurance: (Fax) 1-626-380-9972

Compliance Hotline: (Tel) 1-888-708-5377, (Fax) 1-626-380-9054, (Email) compliancefwa@imperialhealthplan.com

Provider Portal Inquiry: (Email) PNO@imperialhealthholdings.com

 

Imperial Insurance Companies (IICTX)

Claims Mailing Address: PO Box 60160, Pasadena CA 91116

Claims Payer ID (Electronic Submission): IICTX

General Toll-Free Number: 1-800-883-1533

General Number: 1-214-856-8454

General Fax: 1-214-452-1190

Claims Department: (Tel) 1-800-778-9302, (Fax) 1-626-380-9076

Utilization Management Department (Outpatient): (Tel) 1-800-778-9521, (Fax) 1-626-283-5023

Provider Services Department: (Tel) 1-800-830-3901, (Fax) 1-626-283-5022

Appeals and Grievances Department: (Tel) 1-800-838-8271, (Fax) 1-626-380-9049, (Email) appealsgrievances@iictx.com

Quality Assurance: (Fax) 1-626-379-9399, (Fax) 1-626-380-9972, (Email) quality@iictx.com

Compliance Hotline: (Tel) 1-888-708-5377, (Fax) 1-626-380-9054, (Email) compliancefwa@iictx.com

 

Great States Health Administrators (IICT)

Claims Mailing Address: PO Box 60564, Pasadena CA 91116-0564

Claims Payer ID (Electronic Submission): GSHTX

General Number: (Tel) 1-806-853-8331 (Fax) 1-806-553-7317

Utilization Management Department: (Fax) 1-877-273-3112 (Email) outpatient@iictx.com

Utilization Management Department (Outpatient): (Fax) 1-806-553-7319 (Email) outpatient@iictx.com

Utilization Management Department (Inpatient): (Fax) 1-806-553-7345 (Email) inpatient@iictx.com

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